You can start a warranty replacement by sending an email to wavesupport@golfzon.com.
Upon receipt of the returned unit, Golfzon will inspect the unit. If these inspections reveal that any of the warranty exclusions provided below apply, the warranty will be void and you will be charged a repair or purchase price for the refurbished product. Once you are notified that the warranty is not applicable and you agree to pay the amount and payment is complete, we will ship the repaired product or refurbished product of the returned device to you.
Warranty Exclusions
This Limited Warranty does not cover the following issues:
a. Damage or failure due to physical damage caused by drops or strikes, abuse, improper or abnormal use, improper maintenance, neglect, errors and omissions by anyone other than Golfzon, theft, fire, flood, or any act of God of any kind;
b. Damage due to non-Golfzon repairs or use of non-Golfzon approved accessories, including, but not limited to chargers or cables;
c. Damage due to unauthorized alterations or modifications;
d. Damage caused by liquid and/or liquid ingress, which may or may not be due to operating in a wet environment without a rubber Adapter Power Cover in place, or immersion or exposure to other liquids and chemicals; WAVE products are rated IPX3 waterproof(Functional when subjected to water sprayed at a range of 60 degrees from vertical).
e. Damage or failure due to normal wear and tear consistent with regular use, including, but not limited to, worn cables.
f. Damage or failure due to power failures, power fluctuations, insufficient and inadequate heating, or electric shocks.
g. Usage that is not in accordance with product instructions or Failure to follow the product instructions or failure to perform preventative maintenance.